Corporate Roles
We are currently looking for people who share our passion and enthusiasm for creating the best pub and pub restaurant experience possible. Although we’re looking for a wide range of skills and experience the most important quality we seek in our people is the desire to exceed the customer’s expectations.
Retail Business Managers (Area Managers)
Within Mitchells & Butlers, Area Managers are called Retail Business Managers (RBMs). They look after on average 15 pubs or pub restaurants and provide the vital link between our businesses and head office. The role of an RBM is to ensure that our businesses are run profitably and safely, protecting the interests of both our shareholders and our customers. Retail Business Managers have both significant profit responsibility and a large number of direct reports to lead and develop, making this a challenging and rewarding role.
Mitchells & Butlers structure is organised into groups of businesses which provide service to similar types of customers or occasion. Each brand is managed independently and RBMs generally focus on just one brand or offer.
We also offer the following benefits package:
- Competitive salary
- Company car
- Healthcare
- Share contributory pension scheme
- Competitive bonus package
- Company share schemes
- 26 days’ holiday (opportunity to rise to 31 days)
If you’re interested in a Retail Business Manager role please apply using the link below:
Other corporate roles
If you are interested in joining us in one of the corporate roles below, please email your CV together with a covering letter to
HeadOfficeCareersMAB2@mbplc.com or post to:
Head Office Careers
Mitchells & Butlers
27 Fleet Street
Birmingham
B3 1JP
Acquisitions, Building Management & Property
The acquisitions team is continually searching for opportunities to develop new businesses for our leading brands. We develop green-field and brown-field sites for pubs, pub restaurants and lodges, but also acquire existing businesses for extension and/or conversion. The key tasks involved include site assembly, exchanging conditional contracts, obtaining planning and licensing consents and working with our construction department colleagues to ensure we complete schemes within our agreed appraisal limits.The building management department provides a comprehensive service across our entire property portfolio. The department’s span of control includes: national reactive maintenance (24 hours a day, 365 days a year), planned maintenance, refurbishments, brand design evolution and implementation, brand conversions from within the portfolio, the conversion of newly acquired premises and the construction of new pubs, pub restaurants and lodges.
The property department is responsible for all estate management activities across the Mitchells & Butlers property portfolio, including disposals, rent reviews, lease renewals, business rates, redevelopment of surplus space and all facilities management services at the Birmingham Head Office.
Commercial, Category Management, Purchasing & Logistics
The commercial department develops product and service solutions that ensure our brands and offers deliver the optimum financial returns.
Category management looks at range, price, merchandising, serve and selling. We use our knowledge and expertise of the drinks market to maximise the profitability of the drinks category.
Purchasing and logistics’ primary function is to ensure the right products and services get to the right place at the right time and for the right price.
Communications
The communications team is responsible for the company’s external public relations, including dealings with the media; internal communications with our employees; public affairs activities, including the wide range of legislation that can affect us, and community affairs.
The department is responsible for the company’s internet and intranet sites and helps us communicate effectively with both external audiences and our employees. Operating in over 2,000 locations, our businesses are of interest to millions and we have to be alert to the many political, social and community issues that can have an impact on the way we run our business.
Electronic Leisure
We deliver profitable strategies for the supply of electronic leisure products to customers. We maintain the best mix of games machines, entertainment and service to suit the customer profile and brand proposition across Mitchells & Butlers.
Finance
Finance provides a comprehensive financial and administrative service, covering legal, management and Mitchells & Butlers PLC reporting requirements. The department's roles include financial and management accounting, treasury, operational support and analysis and taxation.
Human Resources
The HR team is involved in everything from the selection, training and development of our teams to employee relations, pay and benefit strategy and implementation and pensions. The team makes a strategic contribution to our business objectives by ensuring that we have highly motivated, well trained employees in all roles.
Information Technology (IT)
Our IT department helps build an efficient, effective and competitive business through the application of technology to business processes and opportunities. IT is a major enabler of and catalyst for business change.
Marketing
The marketing department has overall responsibility for developing and implementing brand, marketing and promotional strategies for our pubs and pub restaurants, driving differentiation between our businesses and those of our competitors.
The department also conducts consumer insight research and is responsible for tracking and informing the company of all major trends and dynamics that impact on the industry; measuring and reporting on levels of guest satisfaction; and constantly evaluating the consumer relevance of our brands.
Food Development
We are constantly developing and implementing great food solutions for each brand and offer, improving customer satisfaction, profitability and like-for-like sales.
Portfolio Development
The portfolio development department provides an integrated support for the development and implementation of the company’s investment strategy. This includes managing the overall asset management process, from estate reviews to capital planning and approval. Progress monitoring and investment performance reviews are conducted to target appropriate action across the business. Specialist support is provided in areas such as location planning and investment appraisal.
Risk & Compliance
The purpose of the risk & compliance department is to guard the company’s assets for our shareholders. They ensure we constantly strive to ensure the health & safety of our team members and guests, as well ensuring effective stock and cash management.
We do this by ensuring that the business identifies, understands and efficiently manages the risks that threaten and affect it, through the development of policy & procedure, communication and training of teams, measuring compliance and managing incidents.
