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Business Conduct

Good corporate governance is key to a successful, sustainable and profitable business and that's why we've drawn up a clear Code of Ethics. It describes the standards of behaviour expected from everyone in the company and provides an ethical framework within which all our Senior, Executive and Financial Officers work.

We understand that every single one of our employees is part of a wider community, and must act in a way that respects the social, economic and environmental well-being of the wider world. Our Code of Ethics helps to ensure that all our staff deal with you in good conscience and with integrity whether you're an employee, shareholder, customer or supplier.


We're committed to investing time and financial resources to train and develop our employees, so they can build their skills, gain experience and enjoy careers with us that are challenging, rewarding and satisfying. Read more.


Protecting the environment benefits our business and the community. We regularly assess environmental matters and constantly find new ways to embed good practice into our business. Read more about our environmental responsibilities.


Supporting charities is one of the many ways our pubs and restaurants play a vital role in their communities. Our customers and employees work hard to support a wide range of local and national charities, raising funds and donating valuable time. Read more about our community and charity programmes.


The Board of Mitchells & Butlers has a responsibility to its shareholders to ensure the good reputation of the company, optimal asset performance and a strong, forward-looking strategy. Read more about our governance policy.


Our business is built on strong, long-term relationships with suppliers and our Supplier Policy ensures that the goods and services we purchase, and the methods we use to procure them, conform to the highest ethical, social and environmental standards. Read more about our approach to working in partnership.

Human Rights

We're committed to being a socially responsible business and are very much aware of the importance of the rights of our employees and our responsibilities for good citizenship and high ethical conduct.

We respect and support the basic principles enshrined in the Universal Declaration of Human Rights (UNDHR). We comply with the labour laws in the countries in which we operate (UK and Germany) and expect our suppliers, wherever they are located, to respect and support the principles enshrined in the core conventions of the International Labour Organisation.

If you want to know more download our 2014 Corporate Social Responsibility Review.

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Contact Us

A photograph of Tim Jones
Tim Jones Finance DirectorCarlie WakefieldPA to Finance Director +44 (0) 121 498 6112
A photograph of Denise Burton
Denise Burton Deputy Company Secretary +44 (0) 121 498 6514
A photograph of James Cooper
James Cooper Head of Investor Relations +44 (0) 121 498 6514