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Good food

Each year, we welcome millions of guests into our restaurants, bars and pubs, serving them around 130 million meals, making us the largest on-trade caterer in the UK.

Our commitment to providing our guests with the best value for money food we can is embedded within the Company - from the senior management responsible for sourcing and buying our food through to the chef responsible for preparing and cooking it to perfection.

We want to make sure that our guests, whatever the occasion, can choose a dish that's right for them - regardless of whether they're young or old, would like a treat or want a lighter option. More and more, our guests want to know about the food they eat, to be able to make an informed choice about their meal. They trust us to help them and we do this in two ways - by being clear about what IS in our food and what is NOT in our food.

Food safety and supply chain

As the largest on-trade caterer in the country, the quality of our food is of paramount importance. Our guests trust us to serve them food of the best possible quality for the best possible value for money. This doesn't just mean that they know their food is properly and safely prepared and cooked; they also trust us to source the food sustainably and ethically, with due regard for high standards of workers and animal welfare. Our primary suppliers (i.e. our food producers) meet the strict GlobalGap standard, principally designed to reassure consumers about how food is produced on the farm by minimising detrimental environmental impacts of farming operations, reducing the use of chemical inputs and ensuring a responsible approach to worker health and safety as well as animal welfare.

For more details on our approach to food can be found in our Social Responsibility Review.

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Contact Us

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Sally Ellson External Communications Manager +44 (0) 121 498 4395

Latest Reports

Social Responsibility Review 2012

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Drinkaware

We're a major funder of Drinkaware. The Trust's aim is to promote responsible drinking by finding innovative ways to challenge the national drinking culture.