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Dining Out gift cards
Frequently asked questions

BUYING AND ORDERING YOUR DINING OUT GIFT CARDS

Where can I buy Dining Out gift cards?

Dining Out Gift Cards are available to purchase online. If you order online, you can choose either a digital gift card received by email or text message or you can send a physical gift card, delivered by post inside of a greetings card with your own personalised message.

You can also buy physical gift cards from any of our restaurants. Just pop into your nearest and speak to a team member.

In what amounts are your gift cards available?

You can credit our gift cards with any denomination of £5, up to the total value of £500 each.

Who can I send them to?

Postal can be sent to anyone with a UK postal address. Email e-gift cards can be sent to anyone with a valid UK email address. Text message e-gift cards can be sent to anyone with a UK mobile number starting with 07. Both email and text message e-gifts can be scheduled for delivery at a time and on a date of your choice.

When I order an email or text message e-gift for a friend, how will I know it has been sent?

After you've made payment, you should receive an email detailing your order and confirming the delivery of your e-gift.

What if the e-gift is not received?

Please get in touch with our Guest Care team via our enquiry form and they'll respond to your query as soon as possible.

USING A DINING OUT GIFT CARD

Where can I spend Dining Out Gift Cards?

Dining Out Gift Cards, whether sent by email or text message, can be used at any Mitchells & Butlers restaurant, pub, bar or Innkeeper's Lodge hotel in the UK. Find your nearest here.

How do I spend an e-gift card received by email or text message?

Simply show the email or text message - which will contain a unique gift code - to your server.

Do I have to spend all the money on my gift card in one go?

Not at all. If there is any remaining balance on your gift card, feel free to come back and spend it before the expiry date.

For how long are they valid?

Our gift cards are valid for 24 months from the date of purchase.

Where can I find out what the remaining balance is on my gift card?

You can check your balance by visiting Show My Balance and following the simple instructions.

I have an issue with my gift card, but I can't find the answer here.

Please get in touch with our Guest Care team via our enquiry form.

CORPORATE GIFTS

Can I order large quantities of Dining Out Gift Cards?

Certainly. Please visit our Dining Out Gift Card website for more information.