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Case Study

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14/10/2013

We are the champions...in energy

We are the champions...in energy

Energy Champions play a vital role in monitoring energy performance and helping to communicate energy management advice across our business. They are our eyes and ears on the ground, supporting our managers and reporting back issues to the central Energy team and so we can get any problems resolved quickly.

With energy prices expected to continue to rise, Energy Champions are a fantastic asset to the M&B, as they help to support business profitability through offsetting increases in energy cost by driving down energy use.

One of our Energy Champions tells us more...

When you took on the role as Energy Champ what did you do first?

The first thing I did was to visit the 14 sites in my district and carry out thorough energy audit.

How engaged were the managers in your district in implementing energy reduction measures?

Hit and miss really, depending on how the managers understood how energy costs can affect their P&L. Each of the sites in my district now have an in house energy champion. Usually a trainee team leader or trainee kitchen manager is an ideal choice for this role, as energy saving can be used as their project for progressing to the next level.

Day to day, what does your role as energy champion involve?

I provide support and coaching to the managers in my district on how to reduce energy use at their business.

Engagement is key, so I only communicate with my district when there is something important to say. This usually means an email every 2-3 weeks, which I send on a Sunday morning, as I know this is the best time to reach them.

Once a quarter I spend a day visiting up to 4 of the worst performing sites in my district to see how I can help them reduce energy waste. This may involve changing time controls on boilers, or holding them accountable for not managing their equipment effectively i.e. turning kitchen equipment on too early.

How much time does this take out of your day, as you must be busy running your own site?

I usually spend about 2 hours a week looking at the energy graphs and preparing communications to the district, with a whole day put aside once a quarter to visit sites that need help. But my RBM and I see this as time well spent, as it helps us drive down our energy costs.

You put a lot of effort into engaging your district in energy management, what do you do at your own site to motivate your team?

The message I give my team is simple really, if we can save £60 on energy a week, that gives me an extra £60 to spend on staff hours, which is what my team want. Increasing staff hours also means we can give more time to our guests ensuring they have a better experience and drive more sales. So, saving energy benefits everyone.

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Sally Ellson External Communications Manager +44 (0) 121 498 4395

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