With over 100 years' experience in the hospitality industry, we offer our current and future employees a huge range of career opportunities. Through our people strategy we are striving to attract, develop and retain the best talent. Everything we do as a business is built on the enthusiasm and professionalism of our people.
We believe that happy, satisfied employees make for happy, satisfied customers. And that's why we provide all our staff with training and career development that is second to none. This approach has helped us recruit, train and retain great people at every level in our restaurants and pubs and our corporate offices. It's also helped us become one of the largest employers in the country, with over 44,000 people now working for us all over the UK.
Loyalty and satisfaction
We try to reward all our staff fairly and competitively and we're really proud that so many choose to stay with us. For example, the members of our experienced management team have been with us for an average of twenty years, and our restaurant and pub managers for an average of eight.
We continue to encourage feedback from our employees about their working relationship with the company, their managers and their colleagues. Every year we circulate our employee engagement survey, 'Your Say' to understand better what is important to our employees. People told us they like the kind of work they do and can see where they add value to the business.
We are innovative trainers and offer our employees tailored training and qualifications such as Kitchen NVQ Apprenticeships, Quality Educational Spirit and Soft Drinks Training, a Post Graduate certificate for managers (CMS), Post Graduate Diplomas, apprenticeships and MBA/MSc programmes for higher levels of management.
Our innovative careers website also helps ensure we attract the most talented individuals, including a tool that helps retail employees map out their career path, plan their development and complete training online.
Visit our dedicated careers website to read much more about our huge range of career opportunities.
Learn more about our opportunities