Annual report and accounts 2012
Mitchells & Butlers' Annual report and accounts 2012 is available here. Alternatively, if you wish to view or download a specific section of the report and accounts then you can use the links to the right. Archived reports are available from the Information Centre.
Financial Highlights 2012
Revenue
53 weeks £1,889m
52 weeks £1,855m +3.3%
Adjusted operating profit*
53 weeks £304m
52 weeks £297m +1.0%
Adjusted earnings per share*
53 weeks 30.5p
52 weeks 29.8p +6.4%
* 'Adjusted' figures refer to results before exceptional items and other adjustments as noted in the Group income statement.
Business highlights
- Business transformation programme underway to improve focus on the guest in all areas
- Central support functions and IT infrastructure reorganised with £6m saving delivered in FY 2012
- Increased investment in training and service; new Training Academy opened
- Guest satisfaction and retail employee engagement both improved by 5 percentage points
- 47 new site openings and 10 conversions in the period with expansionary capex of £55m
- EBITDA returns of 17% achieved on expansionary capex invested over the last two years
- Building on enhanced technology platform to further improve guest satisfaction and more targeted marketing
- Award-winning brands and infrastructure projects:
- Harvester and Toby Carvery top Technomic satisfaction poll;
- Retail Systems Award for Best Use of Technology;
- Alex wins Consumer Focus award in Germany;
- Mitchells & Butlers awarded Carbon Trust Standard for the second time
- Business transformation programme underway to improve focus on the guest in all areas