Please contact our Guest Care team by completing our feedback form

Please look through our FAQs which will hopefully answer your question. If not please contact our Guest Care team by completing our feedback form

Please visit our website www.mbcareersandjobs.com

Please email [email protected] with details of your name or company name, contact details and the purpose of your reference request (e.g "employment reference", "mortgage reference"). To help us search our systems, please also provide our employee's full name, National Insurance number, date of birth and Mitchells & Butlers Employee Number. If you are requesting a salary reference, please note that we require prior written authorisation from our employee in order to provide the required information.

Please contact our HR & Payroll support 0121 498 4747

Please contact our HR & Payroll support 0121 498 4747

Please visit our website www.mbcareersandjobs.com

Due to the volume of requests we receive we are unable to deal with unsolicited supplier calls and emails. If you are interested in becoming a Mitchells & Butlers supplier please send your details in writing to Procurement Department, Mitchells & Butlers, 27 Fleet Street, Birmingham, B3 1JP

Please send an email and details to [email protected]

Please send details to our Guest Care team via our feedback form

Our pub managers have the discretion to allow or decline in house charity collections. Please contact the local business direct.

Please contact the pub or restaurant directly. Some of our restaurants also have online booking available via their websites. Click here to search for your nearest pub or restaurant and the contact details.

For the comfort of all our guests Mitchells & Butlers do not allow the use of electronic cigarettes within our premises. Although we realise that the fumes are just vapours and non harmful this is not clearly understood by everyone and can lead to confusion for others. Therefore, to prevent this, we request that guests do not use this product in our premises.

We operate a Challenge 21 policy in England and Wales and a Challenge 25 policy across our businesses in Scotland. This means if a guest appears to be under 21 (or under 25 in Scotland) then we require proof that they are over 18, before alcohol will be sold. In these circumstances, our server will ask to see an acceptable form of proof of age ID. If a guest cannot provide this, they will be politely refused service and advised to return with the necessary ID.

We only accept 4 types of proof of age ID:

✔ International passport
✔ UK or European Union photo-card driving licence (full or provisional)
✔ Proof of age card with 'PASS' accredited hologram
✔ UK Military identification card (MOD form 90)

As a matter of good practice, we do not serve alcohol to anyone under the age of 18, even though there are circumstances in the law which allow this. This is in order to ensure that we are doing all we can to prevent underage drinking and uphold our licensing responsibilities.

It is important to us that our pubs and restaurants provide a safe, social and welcoming environment for all our guests. From time to time our pub teams may have to make a decision to bar an individual guest for the safety of our other guests and staff. These decisions are made at the manager's discretion, at a local level and we support their right as responsible license holders to make such decisions. Consequently all decisions are final and cannot be appealed centrally via our Retail Support Centre.

We welcome all breast feeding mothers into our businesses.

We allow guide dogs and assistant dogs into our businesses. Many of our pubs allow dogs in their garden areas, but please check with the business before you visit to avoid disappointment.

Details of the full nutritional value of each dish (i.e. its calorie content; the levels of fat, saturated fat, sugar, and salt; and the proportions of protein and carbohydrate) are already available on our Harvester, Toby Carvery, and Crown Carveries websites.

If you are dining in one of our other brands please speak to the restaurant direct or contact our Guest Care team for more details.

We hope the following information provides you with the necessary detail and clarification on Halal meat.

When we source our meat, our decisions are based on animal welfare standards, food safety and quality. We use a variety of suppliers, mostly in the UK and Ireland, but some from abroad. All of our suppliers, regardless of location, operate to strict EU animal welfare standards, which require that all animals are stunned before slaughter to ensure they are killed humanely. This is the industry standard used by all the major retailers and restaurants.

To be absolutely clear, we have no requirement for any of our suppliers to supply us with Halal certified meat. Please also be aware that none of the meals on our menus are prepared or cooked to a Halal standard.

We're aware that some of our guests are allergic to certain foods, or suffer from food intolerances that can make going out to eat awkward or difficult. Every guest is important to us and we are working hard to make sure that anyone following a special diet has the information they need to feel confident about the suitability and safety of our food for them.

All our brands have an allergen guide available for their full menu, and a dedicated guide to dishes that do not contain gluten or milk-containing ingredients. This guide also includes details of dishes containing gluten and lactose.

Yes, our Mitchells & Butlers Dining Out digital gift cards, which can be redeemed in any of our businesses, are available to purchase online.

Our unique brand digital gift cards are also available to purchase via our brand websites. And finally we sell plastic gift cards over the bar in a number of our brands. If you are interested in buying one please call ahead to your favourite businesses and check for availability.

Please contact our Guest Care team via our feedback form

Please contact [email protected]. Please note we buy our advertising space centrally.

We recycle all the furniture in our businesses following a refurbishment and unfortunately don't have any items available for donation

Please contact our Acquisitions team via [email protected] or visit our Property and Development page for more details on acquisition programme

Please contact our estate management company – Colliers 0113 200 1872