A man in a dark blue suit and light blue shirt smiles while holding his drink.
A man in a dark blue suit and light blue shirt smiles while holding his drink.

Business Conduct

Acting with respect and integrity through ethical standards and principles, positively impacting the world around us.

The principles guiding life’s meaningful moments

Good corporate governance is key to a successful, sustainable and profitable business and that's why we've drawn up a clear Code of Ethics. It describes the standards of behaviour expected from everyone in the company and provides an ethical framework within which all our Senior, Executive and Financial Officers work.

Mitchells & Butlers has a zero-tolerance approach to any form of mistreatment of people and is committed to conduct its business in such a way that human rights are respected and protected.

Phil Urban

Chief Executive

A smiling picture of Phil Urban, Chief Executive of Mitchells & Butlers.
A team member is delivering two plates to guests sitting outside.

Code of Ethics 

We understand that every single one of our employees is part of a wider community and must act in a way that respects the social, economic and environmental well-being of the wider world. Our Code of Ethics helps to ensure that all our staff deal with you in good conscience and with integrity whether you're an employee, shareholder, customer or supplier.


Our people are central to our business, bringing to life brand visions through engaging interaction with our guests and preparation of high-quality food and drink.


The natural environment provides the business with the resources it needs to operate. We take our responsibility to protect that environment seriously and have, therefore, set stretching targets to reduce the negative impact of our business.


We have a long history of providing a central hub to many communities where people have met and socialised for decades. Therefore, we want to help to support the communities we are proud to have been a part of for many years.


The Board of Mitchells & Butlers has a responsibility to its shareholders to ensure the good reputation of the company, optimal asset performance and a strong, forward-looking strategy.

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Our suppliers provide the products which bring our brand visions to life. Customer tastes are continuously evolving and our ability to meet changing preferences at scale sets us apart from our competitors.

Human Rights

The Company is committed to operating and conducting its business in such a way that human rights are respected and protected. Mitchells & Butlers will not permit or condone any form of slavery, servitude, forced or compulsory labour or human trafficking. In accordance with the requirements of the Modern Slavery Act, in September 2021 the Board reviewed, updated and approved the Company’s Modern Slavery Act compliance statement which was signed on behalf of the board by Phil Urban.

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Bob Ivell, Mitchells & Butlers non-executive chairman, smile at the camera while wearing a dark blue suit.

Governance Policy

When it comes to delivering a vision that people can trust, we believe that effective corporate governance is integral to all operations. Learn more about our governance policy influencing every moment.

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Board Committees

Meet the dedicated people that form our Board, the strategic minds overseeing the inner workings of Mitchells & Butlers.

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Tax Strategy

Explore the four key tax objectives underpinning our tax strategy, developed to support the commercial objectives of Mitchells & Butlers.

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Our Management

Get to know the experienced core of Mitchells & Butlers, the driving force behind our strategies and accomplishments.

A close-up photo of Tim Jones, the Finance Director for Mitchells & Butlers, wearing a light-blue checkered shirt.

Tim Jones

Chief Financial Officer

A photo of the Director of Investor Relations and Sustainability at Mitchells & Butlers, Amy DeMarsac, wearing a beige jacket and gold necklace.

Amy De Marsac

Head of Investor Relations & Sustainability

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Denise Burton

Deputy Company Secretary