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Employee Policy

Health & Safety

Mitchells & Butlers, through management at all levels, has a responsibility to ensure, so far as is reasonably practicable, the health, safety and welfare of all its employees whilst at work and to protect persons not in its employment against risks to health and safety arising out of its operations.

Competition Law Compliance Policy

It is the policy at all times to conduct our businesses in compliance with the Competition Laws in force from time to time in all countries in which the businesses operate. In this context, it is understood that Competition Law means and includes all those laws that regulate the way businesses compete with each other and also deal with their suppliers and customers, with the intention of protecting the interests of the ultimate consumer.

Data Protection Act

Mitchells & Butlers is registered under the Data Protection Act 2018 as a data user.

Mitchells & Butlers Disclosure Procedure

The Company has introduced a confidential Disclosure Procedure for employees to use to raise concerns about possible inappropriate behaviour by the Company or its employees relating to matters such as financial irregularity, criminal offences, breaches of legal obligations, miscarriages of justice, dangers to health and safety or the environment and to the concealing of evidence relating to any of these.

The procedure recognises and supports the duty of all employees to uphold the reputation of the Company and provides protection for those employees who raise a genuine concern in an appropriate manner.


We are committed to providing equal opportunities for all our employees. Our employee Diversity Policy ensures that every employee, without exception, is treated equally and fairly and that all employees are aware of their responsibilites.


To ensure the effectiveness of this policy, we undertake to:

  • Communicate the policy to all employees
  • Review existing procedures regularly in order to maintain the effectiveness of this policy and carry out whatever modifications are judged necessary

Discipline and grievance

In order to facilitate good working practices and to engender fair and equitable treatment of all employees, the Company operates a formal discipline and grievance procedure.

Alcohol abuse

The Company's policy in relation to alcohol abuse is not only one of prevention, but also of active help and advice. The policy is designed to facilitate clear and early identification/recognition of abuse problems so that appropriate assistance can be offered as soon as possible to any individual involved. Managers have a duty to be aware of the content of this policy and advise staff where problems are identified. Employees also have a duty to seek help where appropriate.

Drug abuse

The Company's policy in relation to drug abuse is designed to enable early identification of abuse problems; the Company will seek to provide advice and assistance to any individual affected. The Company will report to the Police, or other appropriate agencies, any circumstances connected with drug abuse which, if left unreported, would place the Company in breach of its statutory obligations and/or public duty.

Assisting disabled guests

Mitchells & Butlers does not condone discrimination in any form and we welcome the many millions of customers with a disability to our pub restaurants. In order to provide the best service for disabled customers, we have invested in staff training to ensure our employees are in a position to deal with a range of varying disabilities from mobility to hearing or sight difficulties.