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12/12/2012

Mitchells & Butlers and the BII put training first

Mitchells & Butlers and the BII put training first

Mitchells & Butlers recently opened its state of the art in-house Training Academy at its Retail Support Centre in Birmingham.

The Academy will be used by Mitchells & Butlers 38,000 central support and retail teams for inductions, learning and development programmes, and can accommodate road shows, workshops, forums and bar training sessions.

As the industry's leading training organisation the BII were first to congratulate Mitchells & Butlers on the opening of the Training Academy by presenting a plaque to recognise the Company's commitment to high quality training and development.

The BII through their comprehensive qualifications portfolio aim to raise professional standards across the licensed sector and therefore are very supportive of in house training which helps deliver the best service across the industry.

Mitchells & Butlers is committed to educating and training its retail and support centre teams and has been a BII accredited training centre for a number of years.

Susan Martindale, Group HR Director, Mitchells & Butlers comments: "Developing our people is critical to our success, helping us attract the right people to the business and retain a professional, skilled team. Through our Training Academy we can offer the best training, develop the best teams and ultimately deliver the best service to our guests across our pubs and restaurants."

Peter Thomas, Chief Executive, BII said: "The BII wanted to recognise Mitchells & Butlers commitment to providing quality training facilities for its employees. We congratulate them on this excellent development and are delighted to be associated with an organisation which places a huge emphasis on training".

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