We have in place a highly-experienced Executive team which is committed to driving the Company forward.
Phil Urban, aged 56
Phil joined Mitchells & Butlers in January 2015 as Chief Operating Officer and became Chief Executive in September 2015. Phil was previously Managing Director at Grosvenor Casinos, a division of Rank Group and Chairman of the National Casino Forum. Prior to that, he was Managing Director for Whitbread’s Pub Restaurant division, and for Scottish & Newcastle Retail’s Restaurants and Accommodation Division. Phil has an MBA and is a qualified management accountant (CIMA).
Tim Jones, aged 56
Chief Financial Officer
Tim was appointed Finance Director in October 2010. Prior to joining the Company, he held the position of Group Finance Director for Interserve plc, a support services group. Previously, he was Director of Financial Operations at Novar plc and held senior financial roles both in the UK and overseas in the logistics company, Exel plc. Tim is a member of the Institute of Chartered Accountants in England and Wales and obtained an MA in Economics at Cambridge University.
Susan Chappell, aged 51
Susan was appointed Divisional Director in March 2016 after 25 years with Mitchells & Butlers. She originally joined the graduate management scheme programme before progressing into various roles in both marketing and operations and was Brand Operations Director for All Bar One, Browns and Miller & Carter. She now has responsibility for All Bar One, Browns, Nicholson's and the Castle pub portfolio. Susan is a graduate of the University of Wales with a BSc (Hons) degree in Hotel and Business Management and also the University of Greenwich with a BSc in Nutritional Health.
Nick Crossley, aged 52
Nick was appointed Divisional Director in March 2016. Nick has developed his career with Mitchells & Butlers over the last 12 years and during that time had operational responsibility for a number of the Company's leading city and suburban brands including Sizzling Pubs, Nicholson's, O'Neill's, Oak Tree pubs, All Bar One and the Castle estate. Prior to this Nick held senior food development and operational roles at Scottish & Newcastle and Nestlé.
Dennis Deare, aged 58
Dennis was appointed Divisional Director in March 2016. He returned to Mitchells & Butlers in 2004 and has held a number of key roles including Brand Operations Director and Director of Food Trading, responsible for food procurement through to menu creation. Previously Dennis held leadership roles with Scottish and Newcastle and in his first period with Mitchells & Butlers held operations and marketing roles, along with working in new concept operations where he supported the creation of All Bar One and O'Neill's. Dennis started his career in accountancy and as general manager of bars and restaurants.
David Gallacher, aged 53
David was appointed Divisional Director in September 2019 after 14 years with Mitchells & Butlers. Previously Director of Food Trading, David has worked for M&B across a variety of roles. David first joined the company as a graduate and developed a successful career before leaving to hold senior operational roles at Whitbread, Aramark and Pizza Hut. David returned to M&B in 2013 and was critical in developing the company's Food Trading function. David is responsible for the Restaurant Division, specifically the Harvester, Toby Carvery and Stonehouse brands.
Chris Hopkins, aged 53
Chris joined Mitchells & Butlers in January 2016 as Commercial Director. Chris has over 20 years' experience in the leisure and retail industry, with previous roles including Commercial & Marketing Director, Grosvenor Casinos (The Rank Group) and Commercial Director at Arriva. Before that Chris held senior marketing and operational roles with Scottish and Newcastle, Whitbread and Deliverance working across well-known brands such as Beefeater, Brewers Fayre and Chef & Brewer.
Gary John, aged 55
Group Property Director
Gary was appointed Group Property Director in November 2010. Prior to joining Mitchells & Butlers Gary was Senior Vice President, International Development, Estates and Franchising with Burger King Corporation, a position he held since 2004. Before that Gary held senior property roles with Gap, Inc., Vue Entertainment and the Walt Disney Company. Gary is a Fellow of the Royal Institution of Chartered Surveyors.
Susan Martindale, aged 58
Group HR Director
Susan was appointed Group HR Director in November 2012. Susan originally joined the Bass PLC graduate programme before progressing into Marketing roles for Bass Charrington, Toby Restaurants and Bass Inns and Taverns, as well as various Supply Chain roles. She briefly left the Company in 1998 to join Marston's as Purchasing Director. After two years Susan returned to Six Continents working in various Operations roles including Brand Operations Director for All Bar One and led the Mitchells & Butlers business transformation programme.
Greg McMahon, aged 59
Company Secretary and General Counsel
Greg was appointed Company Secretary and General Counsel in February 2013. Greg was previously at Wm Morrison Supermarkets plc where he was Company Secretary and Head of Legal Services. Greg is a solicitor who began his career in private practice before moving into in-house positions as Group Company Secretary and Head of Legal Services at Airtours plc/MyTravel Group plc, and at Thomas Cook Group plc following the merger of MyTravel and Thomas Cook AG, and then at Assura Group Limited.