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Good food

Each year, we welcome millions of guests into our restaurants, bars and pubs, serving them around 100 million meals, making us one of the largest on-trade caterers in the UK. Our priority is to source food products of the right quality at the right price, where the quantity that we need can be guaranteed.

We want to make sure that our guests, whatever the occasion, can choose a dish that's right for them - regardless of whether they're young or old, would like a treat or want a lighter option. More and more, our guests want to know about the food they eat, to be able to make an informed choice about their meal. They trust us to help them and we do this in two ways - by being clear about what IS in our food and what is NOT in our food.

In response to changing needs and lifestyles, we also aim to ensure that our menus offer a choice of dishes that satisfy the requirements of all guests, including those looking to make changes to the amount of meat and poultry products they consume within their diets. As well as our current range of meat free meals, we have introduced dishes which include ingredients from plant-based proteins. As well as appealing to vegans and vegetarians, these plant-based options also meet the requirements of those guests looking to reduce their intake of animal protein. These dishes are available in the majority of our brands.

We have a responsibility to our guests to ensure that the food we source has been produced in a sustainable and ethical manner, taking due regard for high standards of animal welfare.

Our Sourcing Policy has been developed to ensure that the procurement of all meat, poultry and finfish used within our business is carried out in accordance with the Company's ethical standards that operate across all our brands. Working closely with our suppliers, we aim to optimise animal welfare standards to meet business needs and satisfy guest requirements. We are also looking at our welfare requirements for all wild caught fish and crustaceans used within the business.

Guest insight research we conducted, highlighted key areas of concern that matter to our guests in terms of animal welfare, environmental impact and social equity.

The Sourcing Policy sets out to address all of these issues and confirms our intentions to achieve the optimal standards possible for each of our brands. Led by a cross functional team, reporting directly to the Executive Committee, the Sourcing Policy continues to evolve and is reviewed on a regular basis, to incorporate any changes in legislation, procurement policies or business needs.

The Sourcing Policy forms an integral part of our key strategic initiative of building a more balanced business.

Our preliminary focus has been to develop our Sourcing Policy in relation to our animal welfare standards.

As a buyer of raw material and manufactured goods, Mitchells & Butlers work closely with our suppliers, to achieve compliance to these welfare standards, regardless of country of origin. As raw material is purchased in different forms and at different stages within the production cycle, Mitchells & Butlers encourages the operation of transparent supply chains, to allow compliance to be assessed and managed from farm to fork. This is an ongoing process and progress is monitored regularly and reported on annually.

Our key achievements 2018/19:

  • Mitchells & Butlers retained their Tier 3 position in the 2018 Business Benchmark on Farm Animal Welfare, with an increase in our overall score
  • The first Animal Welfare Workshop was conducted in May 2019 attended by all members of the food procurement team and relevant technical colleagues. This will become an annual event, supported by a digital learning platform to provide ongoing support and training in welfare matters.
  • Mitchells & Butlers have recorded their second year of welfare outcomes for chicken, turkey, duck and pigs procured as fresh proteins for our business.
  • In addition, Mitchells & Butlers have developed a twelve-month rolling dashboard report with their key poultry supplier, to monitor agreed welfare outcomes on a monthly basis, enabling both parties to assess issues, trends and agree corrective action.
  • Mitchells & Butlers have carried out a survey with all our fish suppliers regarding specific welfare matters as relate to wild caught and farmed fish, in preparation for releasing our "Seafood Welfare and Sustainability Sourcing Policy" later in 2019. Initial data collated from this questionnaire has now been included within the Sourcing Policy.
  • Mitchells & Butlers have issued their first welfare outcomes report for beef cattle reared through our own integrated supply chain. This forms the basis on which the business will report key welfare outcomes across our entire beef supply chain.

Accredited Standards

We recognize that improving farm animal welfare is an ongoing process and to assist with measuring our progress, we continue to monitor the volume of raw material procured that already meets the welfare standards of accredited bodies, such as Red Tractor Assurance and Bord Bia.

On an annual basis Mitchells & Butlers purchase the following product from livestock reared to meet these specific welfare standards - a total purchase of approximately 10,000 tonnes of red meat and poultry ingredients.

This includes;

100% of British and Irish beef purchased for Miller & Carter Steakhouses is either Red Tractor or Bord Bia Quality assured

100% of Miller & Carter chicken breast fillets are British Farm Assured

100% of British beef purchased for Browns Brasserie and Bar is Red Tractor Farm Assured

100% of British chicken purchased for Harvester, Premium Country Pubs and Browns is Red Tractor Farm assured

100% of British turkey purchased for Toby Carvery and Stonehouse Pizza & Carvery is Red Tractor Farm Assured

100% of shell on eggs purchased for Mitchells & Butlers are produced from free range hens.

100% of pre prepared scrambled egg purchased by Mitchells & Butlers is produced from free range eggs and 90% of liquid egg purchased is also made from free range eggs.

100% of all British fresh milk purchased by Mitchells & Butlers is from dairy cows reared on Red Tractor Assured Farms

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