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Good food

Each year, we welcome millions of guests into our restaurants, bars and pubs, serving them around 140 million meals, making us one of the largest on-trade caterers in the UK. Our priority is to source food products of the right quality at the right price, where the quantity that we need can be guaranteed.

We want to make sure that our guests, whatever the occasion, can choose a dish that's right for them - regardless of whether they're young or old, would like a treat or want a lighter option. More and more, our guests want to know about the food they eat, to be able to make an informed choice about their meal. They trust us to help them and we do this in two ways - by being clear about what IS in our food and what is NOT in our food.

We have a responsibility to our Guests to ensure that the food we source has been produced in a sustainable and ethical manner, taking due regard for high standards of animal welfare.

Our priority is to source food products of the right quality, at the right price, where the quantity that we require can be guaranteed throughout the year.

Our Sourcing Policy has been developed to ensure that the procurement of all meat, fish and dairy used within our business is carried out in accordance with the Company's ethical standards that operate across all our brands.

Guest Insight research conducted in 2015, highlighted key areas of concern that matter to our Guests in terms of animal welfare, environmental issues and social equity.

The Sourcing Policy sets out to address these issues and confirms our intentions to achieve the optimal welfare standards possible for each of our brands. Led by a cross functional team, reporting directly to the Executive Committee, the Sourcing Policy continues to evolve and is reviewed on a regular basis, to incorporate any changes in legislation, procurement policies or business needs.

Working closely with our suppliers, we aim to ensure complete compliance to these standards and are working towards full implementation across all species, from all countries of origin.

As the operator of several well-known high street brands, Mitchells & Butlers recognise the importance of animal welfare standards to our Guests and therefore the duty and benefit of this Policy in assessing, managing and mitigating any risks to our supply chain.

Our key achievements

  • We continue to strengthen our relationships with UK growers, working directly with growers, where possible, to deliver fresh seasonal products to our kitchens. For example, we use British strawberries when in season and all our fresh potatoes in Toby and Crown Carveries are British.
  • Through our Cattle Scheme we work with 20 farmers, rearing around 2,000 calves under our direct contract agreements. Since Spring 2015 the scheme has supplied Miller & Carter with beef steaks from around 20 animals every week, all traceable from farm to fork. As part of this programme we work closely with Blade Farming, selecting all our young calves from their specialised rearing units. In 2015 Blade Farming received a Good Calf Commendation from Compassion in World Farming, recognising their strict adherence to higher welfare calf rearing standards.
  • We take responsible sourcing extremely seriously and recognise concerns about the sustainable sourcing of fish. We are committed to working with our supplier base to ensure well managed and sustainable fishing practices are in place. For example, we source line caught cod for our menus in a number of our brands.
  • We have an annual spend (cost value) of over £20m on beef and poultry products that are covered by Red Tractor accreditation, the UK's largest food assurance scheme. These products are endorsed on our menus using the Red Tractor logo. This includes British chicken in Harvester and British turkey in Toby Carvery.
  • Mitchells & Butlers have engaged with ShareAction, a registered charity that promotes Responsible Investment, to work together on common environmental, social and governance (ESG) issues, that may be taken into account by shareholders when undertaking risk analysis and making financial decisions.
  • In June 2016 M&B were awarded with the Compassion in World Farming Good Egg Award for our commitment to using shell on Free Range eggs across all the business by 2017, resulting in the purchase of more than 32 million free range eggs a year.

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