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Business Conduct

Good corporate governance is key to a successful, sustainable and profitable business and that's why we've drawn up a clear Code of Ethics. It describes the standards of behaviour expected from everyone in the company and provides an ethical framework within which all our Senior, Executive and Financial Officers work.

We understand that every single one of our employees is part of a wider community, and must act in a way that respects the social, economic and environmental well-being of the wider world. Our Code of Ethics helps to ensure that all our staff deal with you in good conscience and with integrity whether you're an employee, shareholder, customer or supplier.


Our people are central to our business, bringing to life brand visions through engaging interaction with our guests and preparation of high quality food and drink.


The natural environment provides the business with the resources it needs to operate. We take our responsibility to protect that environment seriously and have, therefore, set stretching targets to reduce the negative impact of our business.


We have a long history of providing a central hub to many communities where people have met and socialised for decades. Therefore, we want to help to support the communities we are proud to have been a part of for many years.


The Board of Mitchells & Butlers has a responsibility to its shareholders to ensure the good reputation of the company, optimal asset performance and a strong, forward-looking strategy. Read more about our governance policy.


Our suppliers provide the products which bring our brand visions to life. Customer tastes are continuously evolving and our ability to meet changing preferences at scale sets us apart from our competitors.

Human Rights

The Company is committed to operating and conducting its business in such a way that human rights are respected and protected. Mitchells & Butlers will not permit or condone any form of slavery, servitude, forced or compulsory labour or human trafficking. In accordance with the requirements of the Modern Slavery Act, in September 2021 the Board reviewed, updated and approved the Company's Modern Slavery Act compliance statement which was signed on behalf of the Board by Phil Urban.

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Contact Us

A photograph of Tim Jones
Tim Jones Chief Financial Officer Carlie Wakefield PA to Chief Financial Officer +44 (0) 121 498 6112
A photograph of Denise Burton
Denise Burton Deputy Company Secretary +44 (0) 121 498 6514
A photograph of Amy De Marsac
Amy De Marsac Head of Investor Relations and Sustainability +44 (0) 121 498 6514